Privacy Policy

This page describes what personal data Veidum processes when you contact us, and how we handle it.

Controller

The data controller is Mārtiņš Frīdenbergs, a registered self-employed person (saimnieciskās darbības veicējs), Riga, Latvia, email hello@veidum.lv. Veidum is a brand under which several independently registered self-employed professionals work.

What data we collect

When you fill in the quote request form on the pricing page or the contact form, we receive:

• Your name
• Your email
• Your phone number (if provided, optional)
• Your message (if provided, optional)
• The service configuration and indicative price you selected
• The language you used to fill in the form
• The time the request was submitted

In addition, our hosting server automatically keeps access logs (IP address, browser, timestamp) for security purposes. We also record each form submission (name, email, time) in a log on the server so no request gets lost if the email isn't delivered — these entries are deleted automatically after 24 months.

Purpose and legal basis

We process form data to respond to your request and prepare a quote — a pre-contractual step taken at your initiative (GDPR Art. 6(1)(b)). We process server logs in our legitimate interest in keeping the website secure (GDPR Art. 6(1)(f)).

Cookies and analytics

We only set cookies that aren't strictly necessary for the site to function after you consent. The banner at the bottom of the page lets you accept or decline them, and you can change your choice anytime via the "Cookie settings" link in the footer. If you decline or make no choice, Google Analytics does not run.

• Google Analytics (Google Ireland Limited) — visit statistics: pages viewed, device and browser type, approximate location (from IP address), referring site. Cookies: _ga, _ga_*.

We only use Google Analytics with your consent (GDPR Art. 6(1)(a)). You can withdraw consent at any time — this doesn't affect the lawfulness of processing before withdrawal. Data may be transferred to Google's parent company in the US; such transfers rely on the EU-U.S. Data Privacy Framework, under which Google is certified, as well as the European Commission's Standard Contractual Clauses (SCCs).

We store your consent choice in your browser's local storage so we don't have to ask on every visit — this contains no personal data.

Recipients

We don't send quote-request or message data to any third party — we use no third-party form services or ad platforms for that data. The only processors are our web hosting provider (iWebFusion) and our email mailbox provider, handling data solely for the technical purpose of getting your message to us. If you consent to cookies as described above, an additional processor is Google Ireland Limited. If you message us on WhatsApp, your messages and phone number are also processed by WhatsApp Ireland Limited under its own terms.

Retention

We keep quote-request emails for as long as needed for the enquiry, and no longer than 24 months after the last contact, after which they're deleted. Google Analytics data is kept for 14 months. If you withdraw consent, the Google Analytics cookies are deleted from your browser.

Your rights

You have the right to access, rectify, erase, or restrict your data, to object to its processing, and to data portability. You can change your cookie consent at any time via the "Cookie settings" link in the footer. To exercise the other rights, write to us at hello@veidum.lv. If you believe your data has been processed unlawfully, you can file a complaint with the Data State Inspectorate (dvi.gov.lv).